https://www.wsj.com/articles/facebook-f ... 1631541353Time and again, the documents show, in the U.S. and overseas, Facebook’s own researchers have identified the platform’s ill effects, in areas including teen mental health, political discourse and human trafficking. Time and again, despite congressional hearings, its own pledges and numerous media exposés, the company didn’t fix them.
Sometimes the company held back for fear of hurting its business. In other cases, Facebook made changes that backfired. Even Mr. Zuckerberg’s pet initiatives have been thwarted by his own systems and algorithms.
The documents include research reports, online employee discussions and drafts of presentations to senior management, including Mr. Zuckerberg. They aren’t the result of idle grumbling, but rather the formal work of teams whose job was to examine the social network and figure out how it could improve.
They offer perhaps the clearest picture thus far of how broadly Facebook’s problems are known inside the company, up to the CEO himself. And when Facebook speaks publicly about many of these issues, to lawmakers, regulators and, in the case of XCheck, its own Oversight Board, it often provides misleading or partial answers, masking how much it knows.
Its a monster that even its keepers can't control, even if they wanted to. The comparison to a malignant tumor on a humanity's vital capacity for speech is not exaggeration.