So what's the point? Avoid any kind of helpful intervention because there is a risk you will misjudge a person's need for help? Worth the risk, I'd say.
edit - I just saw the moral. The point about it being mental suffering is cause for pause, there is a tendency to want to play mental healer for people who open up here....
Kammalakkhano , bhikkhave, bālo, kammalakkhano pandito, apadānasobhanī paññāti
(The fool is characterized by his/her actions/the wise one is characterized by his/her actions/Wisdom shines forth in behaviour.)
(AN 3.2 Lakkhana Sutta)