That is also what makes a Guru your Root Guru in Dzogchen.
So, what are you going to do about it? That's the main question, right? Not what goes up with others.
You need to see why don't you get it. Inform yourself of the practices that will help and be diligent. Then, when you think you got it, check with the teacher.
When you get it, it is better not to come here saying it to everyone.
That can create you some problems. Keep in mind that once you recognize the natural state, you also need to learn to integrate every experience in it. That is very well explained in the teachings.
It is said that when you recognize instant presence, indeed all problems disappear. But then you'll lose it and distract yourself. So you'll get involved in your problems again. Then you notice and rest again in your natural state and while resting in it (the objective being never losing it whatever you're doing), there are no problems. There can be no problems, not even if you die or get sick or lose someone you love. The problem is that the more intense the experience, the harder it may be to integrate it. So it is said that one has to start slowly.
It's really important that you try to be very present when oral and symbolic introductions are given and very relaxed during direct introduction. It's important that you study well and prepare yourself, not only for the webcast, obviously!
If you find that you can't recognize the primordial state, not mattering how well you prepare yourself, reach for help, but be sure you've done your homework. I think that if you do your homework properly, you'll definitively get it. As everyone else who does it. ChNN is quite clear in his teachings and explains what to do, so don't stress. Just follow his advice. Don't panic and, overall, don't let the reasons of you not being able to recognize instant presence remain a mystery. It's your interest, so you better do something about it! ChNN won't burst through your room and explain you what is the problem (I think!
). It is you who must participate
, be interested and proactive. He repeats that a lot, but sometimes some of us listen but don't hear.