It all starts by mistaken perception and its grasping. It is said that a content-happy being will never harm.
Teaching shows love is the medicine. I am not saying hug-kiss whole day long, but such poor state is already strongly suffering, therefore genuine concern for suffering/help can only be by our own insight.
Maybe a reason to practice in Theravada, Mahayana, Vajrayana.
two babbling cents.
I must be careful what I write here. If someone is acting in a state of anger or hatred, to remain aware is once own practice. Through insight only, right help can be.
So not through clinging-love.
Commit not a single unwholesome action,
Cultivate a wealth of virtue,
To completely tame this mind of ours—
This is the teaching of the buddhas.